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Shipping and Delivery Policy

Effective Date: 25th August 2023

Thank you for shopping with Betterwiser We are committed to providing you with a seamless and reliable shopping experience. This Shipping and Delivery Policy outlines our shipping processes and the terms associated with the delivery of your orders.

Shipping Methods:

We offer several shipping options to accommodate your preferences and needs. The available shipping methods may include:

  1. Standard Shipping: Our standard shipping option delivers your order within 10-12 business days, depending on your location.
  2. Express Shipping: For faster delivery, we offer an express shipping option that delivers your order within 6-10 business days.

Shipping Charges:

Shipping charges are calculated based on the total weight of your order, your shipping destination, and the chosen shipping method. The exact shipping charges will be displayed during the checkout process before you finalize your order.

Order Processing:

  1. Once you place an order, our team will process and pack your items with care.
  2. Order processing times typically range from 3-5 business days, excluding weekends and holidays.
  3. You will receive a confirmation email with your tracking information once your order has been shipped.

Delivery Times:

  1. Delivery times vary based on your location, the selected shipping method, and external factors such as weather conditions or logistical delays.
  2. Please note that delivery times may be extended during peak seasons or holidays.
  3. We are not responsible for any delay in delivery by Courier companies or Postal Authorities

Tracking Your Order:

You can easily track the status of your order by using the provided tracking number. This number will be sent to your email address once your order has been shipped. Simply visit our website and enter the tracking number in the designated tracking tool.

Delivery Address:

  1. Please ensure that you provide accurate and complete delivery information, including your name, address, and contact details.
  2. We are not responsible for any delays or non-delivery due to incorrect or incomplete delivery addresses.

Delivery Confirmation:

  1. We consider a delivery successful when the tracking information shows that the order has been delivered to the provided address.
  2. If you believe your order has been lost or misdelivered, please contact our Customer Support within 2 days of the expected delivery date or actual delivery date, whichever is earlier.

Returns and Refunds:

For information on our Returns and Refunds policy, please refer to the dedicated section on our website.

Contact Us:

If you have any questions or concerns about our Shipping and Delivery Policy, please don’t hesitate to contact our Customer Support at

Company Name

Betterwiser Services Private Limited

Address

441, 4th Floor, JMD Megapolis, Sohna Road, Sector-48, Gurgaon, Haryana-122018

Email Address

support@betterwiser.co.in

Phone Number

+91-9818982759

Changes to the Policy:

We reserve the right to modify or update this Shipping and Delivery Policy at any time. Changes will be effective immediately upon posting on our website.

By placing an order with Betterwiser, you agree to abide by the terms outlined in this Shipping and Delivery Policy.

Thank you for choosing Betterwiser for your shopping needs.

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